Terms & Conditions
OUR TERMS AND CONDITIONS
INTRODUCTIONS
We hope that you have a happy and enjoyable stay with us here at the Oakcliffe.
The following summarises our provisions, if you have any queries Lorraine and Bill will be happy to help.
PRE-ARRIVAL
If you have any specific queries about your Arrival please feel free to contact us Via ;.
The Website www.oakcliffehotel.com
Email,enquiries@oakcliffehotel.com
Telephone, 01392258288 or 07805103189
In writing;ToLorraine.
The Oakcliffe Hotel.
73, St David’s Hill, Exeter, EX4 4DW, Devon.
CHECK-IN / CHECK-OUT
For the convenience of incoming guests, we require rooms to be vacated by 10.00 a.m. on the day of departure. Check-in can be from 11.00 a.m. onwards.
SMOKING POLICY.
We are strictly a non smoking establishment.
DAMAGE TO GUEST HOUSE PROPERTY.
In the event of damage to guest house property, we reserve the right to charge, to replace, repair or professionally clean all items concerned.
RESPONSIBILITY
We at The Oakcliffe accept no responsibility for any loss, damage or injury to any persons or property (including cars) whilst in the boundaries of The Oakcliffe Hotel.
CANCELLATION POLICY.
In the case of cancellation please give 48 hours notice. In the event of less than 48 hours notice of cancellation of your booking we will make every effort to Re-let the accommodation; however we reserve the right to charge you’re booking if the room is not subsequently let.
We do hope that you enjoy your experience here with us at the Oakcliffe and have a trouble free stay, if you are not completely satisfied with any aspect of your stay please speak to Lorraine and Bill and we will endeavour to do everything to help.
Cards Accepted
